Privacy Policy

This Privacy Policy explains how A SAD COMPANY LLC ("Company," "we," "us," or "our") collects, uses, and protects information you provide when using CustomGivingHub at customgivinghub.com ("Site") or purchasing our Services.

1. Information We Collect

We collect information you voluntarily provide, including:

• Name and email address (when contacting us or completing a purchase)
• Organization name, logo, brand assets, and Givebutter account details (provided via our intake form after purchase)
• Payment information (processed by our third-party payment processor — we do not store your card details)
• Communications you send us via email

We may also collect limited technical information automatically, such as your browser type and pages visited, through standard web analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Deliver and fulfill the Services you purchased
• Communicate with you about your project
• Process payments
• Respond to your inquiries
• Improve our Services and Site

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Your Givebutter API Key

As part of our Services, you may provide us with your Givebutter API key to connect your account to your custom website. We use this key solely to build and configure your site. Once your project is delivered and ownership is transferred to you, we permanently delete your API key from our records. You should rotate your API key after project delivery as a best practice.

4. Third-Party Services

We use the following third-party services in connection with our Site and Services:

• Payment processor — to securely handle transactions. Your payment details are governed by their privacy policy.
• Fillout — to collect your project intake information. Data submitted through our intake form is subject to Fillout's privacy policy.
• Vercel — to host and deploy your website. Your site's hosting is subject to Vercel's privacy policy once ownership is transferred to you.
• Google Fonts — to load fonts on our Site. Google may collect limited data per their privacy policy.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes. Project-related assets and credentials are deleted upon project completion and ownership transfer.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may request to access, correct, or delete personal information we hold about you at any time by contacting us at hello@customgivinghub.com. We will respond within a reasonable timeframe.

8. Children's Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our Site or Services after changes are posted constitutes your acceptance of the updated policy.

10. Contact

A SAD COMPANY LLC
3727 Greenbriar Dr, Ste 205
Stafford, TX 77477
hello@customgivinghub.com